RFP template
CDN RFP Template 2026 Verified: 24 Questions That Force a Written Rate
Send these 24 numbered questions to every vendor on your shortlist. Quote-only vendors will resist questions 1-7; that resistance is the signal. Anyone who will not answer in writing is not a shortlist vendor.
Verified 17 June 2026
Direct answer
What goes in a CDN RFP?
Twenty-four numbered questions covering published rate by region (5), fees (6-7), security add-ons (8-11), SLA and contract terms (12-15), API and log fees (16-17), corporate stability (18-19), procurement-ready output (20-21), residency (22), audit and price guarantee (23-24).
The 24 questions
- 01.What is your published per-GB egress rate for North America, Europe, Asia Pacific, South America, and Africa?
- 02.What is your per-request (HTTP/HTTPS) fee, if any?
- 03.What is the cheapest per-GB tier we can reach without a multi-year commitment?
- 04.What is the minimum monthly commitment to qualify for that tier?
- 05.Do you charge for cache fill (origin to edge) on cache misses?
- 06.Do you charge for origin egress if our origin is not on your cloud (e.g., AWS S3 -> non-AWS CDN)?
- 07.What is the per-GB rate for the next two volume tiers above our forecast?
- 08.Is WAF included or priced separately? If separate, what is the per-million-request fee?
- 09.Is Bot Management included or priced separately? List the SKU and rate.
- 10.Is image optimization included? Per image or per byte? What is the fee?
- 11.Is premium routing (Argo equivalent) included? Per GB or per request?
- 12.What is your published 99.9% SLA credit policy? How is downtime measured?
- 13.What is the contract term and renewal mechanism?
- 14.What is the termination-for-convenience clause? Notice period?
- 15.What happens to our data on termination? Deletion timeline?
- 16.Do you charge for API requests (configuration changes)? Per call or unlimited?
- 17.Do you charge for log delivery to our SIEM or S3 bucket?
- 18.What is the rate for premium support (24/7, named contact)?
- 19.Are you currently in any active legal or financial restructuring?
- 20.Will you provide a written rate card we can share with procurement?
- 21.Will you accept our standard MSA or do you require yours?
- 22.Do you offer EU-only data residency? Per GB premium?
- 23.What is the audit policy for invoice reconciliation (we want quarterly source data)?
- 24.What is the price guarantee period? When can you raise rates without our consent?
How to grade the responses
Quote-only vendors typically refuse questions 1-7 in writing. Force the answer or remove them from the shortlist. Anchor every negotiation with published rates from Cloudflare, Bunny, KeyCDN and Fastly.
Last verified June 2026.